Case Management

CVMC’s Case Management team is dedicated to ensuring that patients receive comprehensive, coordinated, and effective care throughout their hospital stay. Our team of experienced case managers works collaboratively with patients, families, and healthcare providers to navigate the complexities of the healthcare system, facilitating a seamless transition from hospital to home.

What is Case Management?

Case Management is a dynamic process that assesses, plans, implements, coordinates, monitors, and evaluates to improve outcomes, experiences, and value. In pursuit of health equity, priorities include identifying needs, ensuring appropriate access to resources/services, addressing social determinants of health, and facilitating safe care transitions. Case managers help navigate complex systems to achieve mutual goals, advocate for those they serve, and recognize personal dignity, autonomy, and the right to self-determination.

Our Services

Our Case Management team offers a range of services to support patients and their families, including:

  • Assessment and Planning: Evaluating each patient's unique needs to develop personalized care plans that address medical, social, and emotional aspects of health.
  • Care Coordination: Collaborating with physicians, nurses, and other healthcare professionals to ensure that all aspects of the patient's care are well-organized and effectively implemented.
  • Resource Identification: Connecting patients and families with community resources, support services, and educational materials to enhance recovery and well-being.
  • Discharge Planning: Preparing patients and their families for a safe and smooth transition from hospital to home, including arranging follow-up appointments and home care services as needed.

Approach to Care

We are committed to delivering professional and compassionate care to you and your family. Our patient population ranges from pediatrics to adults, and we strive to tailor our care and services to meet each patient’s unique physical, social, and cultural needs. Let us provide you with first-class care, close to home.